
Balfour Senior Living is proud to announce that two of its communities were recognized as leaders in customer experience for post-acute health care.
Balfour Cherrywood Village
This is a Memory Care community that was recognized for excellence in the following categories:
- Cleanliness
Balfour Retirement Community
This community is an Assisted Living and Skilled Nursing community that was recognized for excellence in the following categories:
- Communication from Facility
- Dignity and Respect
- Individual Needs
- Nursing Care
- Overall Customer Experience
- Overall Satisfaction
- Recommend to Others
- Response to Problems
Balfour Riverfront Park
This is an Independent Living, Assisted Living, and Memory Care community that was recognized for excellence in the following categories:
- Cleanlieness
- Dignity and Respect
- Quality of Food
- Recommend to Others
- Variety of Food/Menu Choices
For more information about Pinnacle Quality Insight Customer Experience Awards, visit: https://pinnacleqi.com/awards/about