Balfour Senior Living is proud to announce that two of its communities were recognized as leaders in customer experience for post-acute health care.

Balfour Cherrywood Village

This is a Memory Care community that was recognized for excellence in the following categories:

• Cleanliness

Balfour Retirement Community

This community is an Assisted Living and Skilled Nursing community that was recognized for excellence in the following categories:

• Communication from Facility
• Dignity and Respect
• Individual Needs
• Nursing Care
• Overall Customer Experience
• Overall Satisfaction
• Recommend to Others
• Response to Problems

Balfour Riverfront Park

This is an Independent Living, Assisted Living, and  Memory Care community that was recognized for excellence in the following categories:

• Cleanlieness
• Dignity and Respect
• Quality of Food
• Recommend to Others
• Variety of Food/Menu Choices

For more information about Pinnacle Quality Insight Customer Experience Awards, visit: https://pinnacleqi.com/awards/about