Important questions to ask when considering assisted living
Important questions to ask when considering assisted living
Employment Opportunities in Senior Living
Employment Opportunities in Senior Living Senior living is normally not “top of mind” as a career path when a new graduate is entering the workforce… but it should be! Currently, over one million older Americans are taking advantage of assisted living facilities and all they offer. And although that is [...]
Combining health care and hospitality
Combining health care and hospitality When Michael Schonbrun, founder and CEO of Balfour Senior Living, put up his first building in Louisville in 1999, the population of people aging into the kinds of care his facilities provide in Colorado were much smaller.
Implementing The Ritz-Carlton’s Gold Standard of Service Across Senior Living
Implementing The Ritz-Carlton’s Gold Standard of Service Across Senior Living Senior living leaders share how they use direction from Ritz-Carlton’s service standards in their communities and why good customer service matters.
Balfour communities receive 2017 Pinnacle Quality Insight Customer Experience Awards™ in several categories
Balfour communities receive 2017 Pinnacle Quality Insight Customer Experience Awards™ in several categories Pinnacle Quality Insight, the leader in satisfaction measurement for post-acute care, announced that The Lodge at Balfour, The Residences at Balfour, Balfour at Riverfront Park, Balfour Retirement Community, and Balfour Cherrywood Village were all recipients of 2017 [...]
2017 Pinnacle Customer Experience Award
2017 Pinnacle Customer Experience Award Balfour Senior Living is proud to announce that two of its communities were recognized as leaders in customer experience for post-acute health care. Balfour Cherrywood Village This is a Memory Care community that was recognized for excellence in the following categories: Cleanliness Balfour Retirement Community [...]
