Nothing takes a higher priority at Balfour than treating every resident with the deference, dignity, and attention he or she deserves. We emphasize strengths, abilities and keeping things positive.
It begins by recruiting and retaining an experienced staff. Intensive training for all staff along with monthly in-service programs creates an environment of learning and interest. Our care partners are trained in validation approaches, encouraging interaction with residents in the most effective and caring way possible.
Equally important is maintaining strong communication between our care partners and the families of our residents. Our regular care meetings and educational and family council gatherings create a collaborative caring environment for residents and families.
We offer programming that helps stimulate long-term memories and increase enjoyment of the moment, including pet therapy, massage, and aromatherapy. Reminiscing and sensory activities draw on our residents’ strengths, allowing them to reflect and talk about themselves. Our care partners meet our residents where they are – in their world and in their time.